Complaints

DPC will ensure complaints are promptly and properly dealt with.

DPC is committed to:

  • respectful treatment of the complainant and all persons involved
  • information and accessibility for those making a complaint
  • good communication with the complainant and all persons involved
  • taking ownership by equipping DPC staff to handle external complaints and discharge their responsibilities effectively
  • timeliness in dealing with complaints, adopting the a tired approach and
  • having benchmark timeframes in DPC procedures

Please contact us to make a complaint.